If we install it, we stand behind it.
Glass replacements and chip repairs covered for as long as you own the vehicle. Headlight restoration backed 12 months. ADAS calibration backed 30 days. Plain terms, no surprises.
Four services. Four written warranties.
Coverage and limits, by service.
CoveredAuto glass replacements are covered for as long as you own the vehicle. If any issue arises due to installation, we will repair or replace the glass at no cost, including mobile service within our service area.
Not coveredDamage from accidents, road debris, weather, or other outside forces. Misuse, improper care, or tampering. Pre-existing issues like frame or body distortion.
CoveredWe guarantee that our rock chip repairs will not spread further from the point of repair for as long as you own the vehicle. If the repaired chip spreads beyond the original repair area at any point during ownership, Shattered Vision Auto Glass will apply the paid cost of the chip repair toward a full windshield replacement performed by us. If paid for by insurance, your provider may receive a credit for the work performed.
Not coveredDamage from outside forces, misuse, or pre-existing conditions. One honest note: the original blemish may remain faintly visible after a repair. That's normal — a repair stops the spread and restores strength, not appearance.
CoveredEvery professional headlight restoration comes with a 12-month warranty to give you peace of mind. If your headlights become hazy or yellow again within a year, we'll re-service them one time at no charge.
Not coveredPhysical damage, moisture inside the housing, or damage from chemicals or improper care.
CoveredAll Advanced Driver Assistance Systems (ADAS) calibrations performed on your vehicle are covered for 30 days or until the next scheduled calibration event, whichever occurs first. If any calibration issue arises due to improper installation or service within this period, we will re-calibrate your system at no cost.
Not coveredMalfunctions caused by manufacturer defects, sensor damage, accidents, misuse, or changes made to the vehicle.
Five rules. None of them surprises.
Account-level conditions that apply across every service. Read once, file away.

Non-transferable
Warranty stays with the original customer, not the vehicle. If you sell the car, the warranty doesn't carry over.
Use us or it's void
If another shop works on the glass we installed, the warranty ends. We can't stand behind work we didn't do.
30 days for defect claims
Installation defects must be reported within 30 days. After that we still cover the install, just not as a defect claim.
Inspection first
We may need to see the vehicle before approving a repair claim. It's quick, and it protects both sides.
Bring proof
The original invoice or insurance claim number speeds everything up. If you can't find it, we can usually look it up.
One tech. Your name in his phone.
Most warranty claims at corporate shops route through a call center. Here, you call Jonathan directly. The number you used to book the install is the number you use to file a claim.
Honest pricing means honest warranty. We don't hide exclusions in fine print or use the warranty to upsell you on services you don't need. If something's covered, we fix it. If it isn't, we tell you straight.
Mobile service applies to warranty work too. If a covered issue comes up, we come to you the same way we did for the original install.

One call.
One install.
Same-day mobile service often available. We answer the phone Monday through Friday, 8am to 5pm. Text us anytime.
Call 719-377-2282





